Most pieces of jewellery are handmade-to-order by our amazing team of makers. Standard UK delivery time is 3-5 business days after ordering. You will receive an email when your order is shipped.
UK Shipping: Currently, there have been no major changes to the way we dispatch or ship our orders, however, we have been notified that some Royal Mail Special Delivery orders are taking slightly longer to arrive due to Coronavirus. All updates will be stated here and on our COVID-19 Updates page.
International Shipping: There are currently significant shipping delays to a number of countries due to a lack of available transport links and suspension of certain country’s postal operations.
Returns & Repairs: We have been experiencing delays receiving post at our studio, please email email@example.com before sending us your return or repair.
3-5 business days after ordering
1 business day
5+ business days
Most of our items are made-to-order and are dispatched within 2 -4 business days.
UK delivery is by Royal Mail 24, so your order will usually arrive 3-5 business days after you placed the order.
Orders placed before 2PM for UK Next Day Delivery will arrive the next business day.
For UK customers, please allow up to 5 business days after the day that you placed order for your order to arrive before contacting us. For international customers, please allow up to 12 business days after your order was placed.
If your order has not arrived after 5 or 12 business days, please send us an email and we'll track it down for you. Just email us at firstname.lastname@example.org.
Minimum order £100.00)
Returns & Repairs
Florentia Clothing Village