Extended Christmas returns: Items ordered between from 1st November and 24th December can be returned until 31st January 2020 (excludes earrings, which cannot be returned due to hygiene reasons).
Most pieces of jewellery are handmade-to-order by our amazing team of makers. Please allow up to 4 days before your item is dispatched.
Need an item in a hurry? Check out our Next Day UK Delivery collection (not available for international orders).
3-5 business days
1 business day
5+ business days
Most of our items are made to order and are dispatched within 2-4 business days via Royal Mail.
UK delivery is usually 3-5 business days after ordering.
For UK customers, please allow 5 business days after the day that you placed order for your order to arrive before contacting us. For international customers, please allow up to 12 business days after your order was placed.
If your order has not arrived after 5 or 12 business days, please send us an email and we'll track it down for you. Just email us at firstname.lastname@example.org.
Minimum order £100.00)
Returns & Repairs
Florentia Clothing Village