UK Shipping: Currently, there have been no major changes to the way we dispatch or ship our orders. Some customers may experience slightly longer delivery timescales due to the exceptionally high volume of post and COVID-19 measures put in place in local mail centres and delivery offices. All updates will be stated here and on our COVID-19 Updates page.
International Shipping: Due to COVID-19, delays should be expected. Many countries have implemented special measures to combat the spread of COVID-19, especially for signature service to maintain social distancing.
2-4 business days after ordering
1 business day
5+ business days
Most of our items are dispatched within 1 -3 business days after ordering. UK Standard delivery is sent via Royal Mail and your order will usually arrive 2-4 business days after ordering.
Orders placed before 2PM (Monday - Friday) for UK Next Day Delivery will arrive the next business day. If you place an order for UK Next Day Delivery on the weekend, this will be shipped the next business day.
For standard UK delivery, we aim to have your order with you within 4 working days. Due to the impact of COVID-19, we have experienced some disruption to delivery. If your order hasn't arrived with you within 10 working days of the due date (or 5 working days of the due date for UK Special Delivery), please contact firstname.lastname@example.org and we would be happy to assist you.
For standard international delivery, delivery times may vary. If your order has not arrived after 20 working days of the due date for Europe and 25 working days of the due date for USA, World Zone 1 and World Zone 2, please contact email@example.com.
You can also check our COVID-19 page for updates on disruption to deliveries.
If you order has not left our workshop, we are able to amend your shipping address. Please email firstname.lastname@example.org and we can help!
Unfortunately, once your order has left our workshop we aren't able to amend your shipping address.
For UK customers, you can select to have your order shipped the same day on most of our pieces. Just order before 2pm, select Next Day Delivery and we will have your order with you the following business day.
Orders placed over the weekend will be dispatched the next business day.
Minimum order £100.00)
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Florentia Clothing Village