Repair/Replacement Order

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UK Next Day Delivery is available on this item!

Spend over £75 for free UK shipping by Royal Mail Special Delivery.

Collect from our London studio for free (N4 1TD) - select 'Pick Up' at checkout.

Click here for more information about UK & international deliveries.

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RETURNS

For hygiene reasons, pierced earrings cannot be returned or exchanged unless faulty.

This does not apply to clip-on earrings or separate hoop charms ("charms only") which are returnable. 

Everything else: return or exchange your items up to 28 days after you receive them for a full refund or exchange. Items must be in the same condition as received and in their original packaging.  

Click here for more information about returns.

Customer Reviews
5.0 Based on 15 Reviews
5 ★
100% 
15
4 ★
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3 ★
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AC
22 February 2022
Alessandra C.
United Kingdom
I recommend this product

BEST REPAIR EVER

You guys. I just got my earrings back today and WOW you not only replaced the bit I lost, but went above and beyond and changed the hoops as well. And the whole packaging... And the care... AMAZING SERVICE, LOVED IT. Thanks so much. You restored my faith in good biz.

KD
21 February 2022
Karen D.
United Kingdom United Kingdom
I recommend this product

Repair for my earrings

Wonderful! Repair was perfect and I love the wrap around service. Fabulous!

DV
04 January 2022
Deborah V.
United States United States
I recommend this product

Perfection

Love my earrings so much. The repair was perfect and I am so happy to have them back! Thanks so much

SS
14 December 2021
Seetal S.
United Kingdom United Kingdom
I recommend this product

couldn't of asked for more help

Although our earrings have needed repaired a few times now, we could of asked for better service in having them repaired. Thank you so much again, feel so good to have our beautiful pieces back!xo

CM
17 November 2021
CURET M.
France France
I recommend this product

Perfect

I bought a pair of miroir brass earrings a few months ago and they lost a part of the miroir with small grey spots. I failed to remove them on my own so i sent the earrings back to Wolf & Moon as they proposed to me. Miracle, they returned them as new. I recommend this brand +++.