FAQs

Yes! All of our jewellery is lovingly handmade by a small team of makers in our North London studio. You can find out more information about our team on the Our Story page.
 

We aim to have all of our main collection pieces restocked every couple of weeks. You can sign up to a back in stock alert on the product page too!

For limited edition collections, we may only make a certain number of pieces. Once these have sold out, unfortunately we won't be able to restock.

Unfortunately, we don't accept pre-orders for our jewellery. However, you can sign up to a back in stock alert on the product page to be the first to know when something is back in stock!

Unfortunately, not. As a small team, we aren't able to do custom designs.
 

Not to worry! We do have a single earring replacement service. Please email hello@wolfandmoon.com and we can advise.

Yes! We have created a collection of designs with clip-on backs. Please find the collection here. 

Unfortunately, not all our earrings are able to accommodate clip-on backs but we will do our best to have as many pieces available as possible.

Our earring posts and butterflies are made from sterling silver. Our hoop earrings are mostly on 14k gold-filled hoops with the exception of a couple of designs that are on gold-plated hoops. Further information is available on the individual product pages.

We do have surgical steel posts available as an alternative. If you would be interested in purchasing our earrings with surgical steel posts, please email hello@wolfandmoon.com and we can advise further.

On most of our hoop pieces, you can purchase these with hoops or without. If you purchase these without hoops, we will send the charms only.

This is just in case you already have a pair of hoops from us or you would like to purchase a pair of different size hoops instead.

All of our size hoops are available to purchase on our website. For gold hoops, you can purchase these here. For silver hoops, you can purchase these here.

Sometimes! For most of our designs, we do have different chain lengths available.

If you would be interested in changing the chain length on a necklace, please email hello@wolfandmoon.com and we can arrange!

Our studio is a closed studio and not open to the public. However, we do have sample sales and workshops throughout the year where you can visit us!