Contact
hello@wolfandmoon.com
Directions

Studio 41, Hackney Downs Studios

Amhurst Terrace, London E8 2BT

Delivery

Returns >>

What are my delivery options?

Collect from our studio
(2-4 working days)
Collect from Hackney Downs Studios, 8am - 8pm Mon-Sat / 9am - 5pm Sunday.

FREE

UK Standard Delivery
(2-4 working days)

Free delivery via Royal Mail when you spend £25 or more / £2.95 under £25. Signature required on delivery.

FREE over £25

UK Next Day Delivery
(1 day)

Only available on selected products. Order before 1pm for next day delivery via Royal Mail Special Delivery (excludes weekends and bank holidays). Signature required on delivery.

£6.95
International Delivery
(5+ working days)
We deliver to over 50 countries and territories from just £6.95, via Royal Mail. from £6.95

 

How long will my delivery take? 

Most of our items are made to order and are dispatched within 1-2 working days, with UK Standard Delivery expected 2-4 working days after ordering.

For headpieces and larger pieces of jewellery, it could be 5-10 working days before dispatch. These lead times are advertised at the bottom of each product description.

International deliveries can take significantly longer. See our International Delivery guide for more information.

Do you deliver for free?

Yes! We offer free delivery on all UK orders over £25, and on all Click & Collect orders sent via Hubbox. Otherwise UK delivery costs £2.95. You can also collect your order from our studio for free. 

Do you deliver internationally?

Absolutely. We use Royal Mail to deliver to over 50 countries and territories around the world from just £6.95. Delivery times are approximate and depend on local delivery services in each country. See our International Delivery guide for more information.

How can I track my delivery?

If you chose Royal Mail Special Delivery, Royal Mail International Tracked, or International Courier then your tracking information will be sent in the email confirmation you receive when your order is dispatched.

All UK Standard Delivery orders sent via Royal Mail require a signature and tracking information will be only be available once signed for. 

Why can't I choose UK Next Day Delivery at the checkout?

Our jewellery is usually made-to-order, and takes 1-2 days before dispatch, but we have a small number of selected pieces available to order with UK Next Day Delivery. View the full collection of pieces available with Next Day Delivery.

You will not be able to select the Next Day Delivery option at the checkout if you include any made-to-order products in your shopping basket.

Please note, the product range available for Next Day Delivery will change regularly as we make more stock and pieces sell out.

Returns >>